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Director – People and Culture

Job Title: HR Director or Director of People and Culture

Location: Netherlands (Global responsibility)

Company Overview:

Samuel Hall is a social enterprise specialising in migration and displacement research. Their rigorous research approach informs policies and programs, and connects communities to change makers for more inclusive societies. Structured around three pillars, including Research & Policy, MEAL, and data standards and analytics, the company has offices in Kabul, Nairobi, Berlin and Tunis, and staff working remotely. The company has registered its holding in the Hague, Netherlands, where it aims to situate core functions including in finance and human resources, to begin with. Samuel Hall partners with global organizations (United Nations, governments and non-governmental organisations – NGOs) as well as universities to better understand, remove and reduce barriers to migration and inequalities in the world. With ongoing conflicts, instability, climate change, and socioeconomic inequalities, our work remains crucial in providing evidence-based solutions.  The company is currently composed of 45 full time staff members. Learn more at

We are seeking an experienced and strategic HR Director to lead our Human Resources function, overseeing operations globally.

Position Overview:

As the HR or People and Culture Director, you will play a pivotal role in shaping and leading on all aspects of human resources strategy in alignment with our core values. You will be responsible for setting the HR strategy and multi-year workplan, overseeing all aspects of HR, including talent acquisition, employee relations, performance management, and HR policies and procedures.

Key Responsibilities:

  • Strategic HR Leadership: Develop and implement HR strategies that align with the company’s goals and objectives for the company’s global operations ; serve as a member of the leadership team, providing strategic guidance on people-related issues.
  • Employee Relations: Manage and resolve complex employee relations issues, promoting a positive and productive work environment in both countries.
  • Performance Management: Develop and oversee performance appraisal systems, coaching managers on effective feedback and development plans in the Netherlands and Kenya.
  • Compensation and Benefits: Review and update the compensation and benefits structure to attract and retain top talent in both locations.
  • HR Policies and Compliance: Ensure compliance with labor laws and regulations, auditing and updating HR policies and procedures to ensure compliance.
  • Training and Development: Identify training needs, and implement programs to enhance employee skills and career growth in both countries.
  • HR Metrics and systems: Establish and analyse HR metrics and systems to drive data-driven decisions and continuous improvement across locations.
  • Conflict Resolution: Mediate and resolve conflicts, promoting effective communication and a harmonious workplace in both regions.
  • HR Team Leadership: Mentor and develop HR staff, fostering a high-performance culture across both locations.

Terms of Reference:

  • Reports To: Executive Director
  • Supervises: People and Culture Officer (or Chief of Staff)
  • Part of the Leadership Team

Note:  This will be a part time role initially, growing into a full-time role. Travel to the Nairobi Office will be once a quarter, or twice a year.

Qualifications and Experience:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree in HR or Business Administration preferred.
  • A minimum of 10 years of progressively responsible HR leadership experience, with a track record of success.
  • Strong knowledge of labor laws and regulations, including but not limited to employment contracts, working hours, and leave policies.
  • Proven experience in talent acquisition, including conducting effective interviews, assessing candidates and managing recruitment processes.
  • Demonstrated expertise in employee relations, with the ability to handle complex issues, mediate conflicts, and maintain a positive work environment.
  • Experience in designing and implementing performance management systems, including setting objectives, conducting evaluations and providing constructive feedback.
  • Previous involvement in compensation and benefits strategy, including salary benchmarking, bonus structures and benefits administration.
  • Proficiency in developing and updating HR policies and procedures to ensure compliance with legal requirements and industry best practices.
  • Track record of creating and delivering HR training programs and initiatives to enhance employee skills and foster career development.
  • Strong analytical skills, with the ability to use HR metrics and data to drive strategic decisions and continuous improvement.
  • Outstanding communication and interpersonal skills, with a focus on promoting effective teamwork and collaboration.
  • Proven leadership abilities, including experience in mentoring and developing HR teams to achieve high performance.
  • Multinational organisation experience, particularly in managing HR functions in different countries or regions.
  • Familiarity with HR technology and systems for efficient HR management.
  • Experience working in diverse and inclusive environments, promoting cultural sensitivity and awareness.
  • Experience in HR Software programs and able to advise best software solutions

This position calls for an individual who wants to make a real difference around the world,  who believes and is passionate about our company’s ethos, which is working with marginalised populations and creating inclusive societies.

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