Lead Fullstack Engineer, Client Onboarding

At Stitch Fix, our goal is to help our customers look great and feel great about themselves by revolutionizing how people shop. In a time-starved world where shopping often feels overwhelming, our business connects customers to clothes they love. Whether it’s helping someone dress for success at a new job or taking the stress out of packing for a family vacation, we fix clients’ closets – and they love us for it!

We’ve built unique, innovative software for merchandising, warehouse and inventory management, remote styling, and logistics. We leverage vast amounts of client data to make decisions throughout the company. All of this results in a simple, powerful offering to our clients and a very successful business. We believe we are only scratching the surface of our opportunity, and we’re looking for incredible people to contribute!

The Client Onboarding and Profile team is looking for an experienced backend engineer who will play a pivotal role in shaping the future of how clients engage with our platform. In this role you’ll contribute to the development of systems that enable clients to seamlessly convey their unique style and preferences. Your work will directly impact our ability to learn about our clients, ensuring that every client feels understood and confident in our understanding of their style.

In this role you will primarily work on our backend onboarding and profile systems, while still leveraging a full-stack mindset to ensure that frontend designs are properly supported through flexible designs. Your efforts will be crucial in creating seamless integrations and improving system performance. Collaboration is vital; you’ll work closely with front-end engineers and cross-functional teams, contributing to shared decisions and fostering cohesive, scalable solutions. Balancing immediate technical requirements with the long-term vision for our technology infrastructure will be a central aspect of your responsibilities.

This is a remote position available within the United States. We operate in an agile-inspired manner; collaborating across multiple time zones. We build modern software with modern techniques like TDD, continuous delivery, DevOps, and service-oriented architecture. We focus on high-value products that solve clearly identified problems but are designed in a sustainable way and deliver long term value.

• Help design, develop, and continue to grow the foundation of client data at Stitch Fix.
• Have a significant impact on our ability to understand client needs and preferences by building flexible, scalable systems.
• Collaborate with stakeholders while leading the technical discovery, decision-making, and execution of projects within the team.
• Operate as an engaged member of the engineering team by participating in design review, project planning, solution implementation, pairing, and team ceremonies.
• Proactively communicate status updates or changes to the scope or timeline of projects to stakeholders and leadership. 
• Share the responsibility of directing the team’s investment in impactful directions.
• Contribute to a culture of technical collaboration and scalable, resilient systems.
• Work within a distributed team of software engineers and cross-functional partners who are passionate about their craft.

• Have 4+ years of experience as a software engineer.
• Have hands-on experience with running modern web stacks (e.g., Ruby on Rails, Python, React, Node, Golang, Postgres, Kafka, AWS).

• Are excited about solving challenging system design problems.
• Enjoy building backend systems while thinking about full-stack solutions.
• Are bright, kind, and motivated by challenge.
• Are respectful, empathetic, and humble. 
• Have excellent analytical skills as well as communication skills both verbal and written. 
• Take initiative and operate with accountability.
• Are motivated by solving problems and finding creative client-focused solutions while being pragmatic about balancing scope and cost.
• Believe that strong teams are built on trust and feedback.
• Understand and focus on what is right for the customer.

Technologies we rely on to pursue solutions to business problems include things like:

• Ruby, Rails
• React, JavaScript, TypeScript
• GraphQL and Postgres
• Kafka
• AWS services such as Lambda, S3, CloudWatch
• Terraform

While experience with any of these is a bonus, our primary focus is hiring an engineer with a passion for solving problems first and foremost.

• Are a successful and vibrant company.
• Are a technologically and data-driven business.
• Are at the forefront of tech and fashion, redefining shopping for the next generation.
• Are passionate about our clients and live/breathe the client experience.
• Get to be creative every day.
• Have a smart, experienced, diverse leadership team that wants to do it right and is open to new ideas.
• Believe in autonomy and taking initiative.
• Fully support remote work.
• Offer transparent, equitable, and competitive compensation based on your level to help eliminate bias in salaries, equity, and comprehensive health benefits.
• Are serious about our commitment to work-life balance, including unlimited vacation and generous parental leave policies.