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Cloud Engineer

Revolutionize the digital landscape with Trusted Shops! Join us in crafting cutting-edge SaaS solutions that empower over 30 million users and 30,000 companies throughout Europe. Our innovative product suite, featuring renowned offerings like Trustbadge, buyer protection, and the dynamic eTrusted feedback platform, stands as a testament to our two-decade commitment to fostering trust in the digital realm.

Unleash your potential in our thriving Products & Engineering division, the beating heart of our product innovation. Immerse yourself in a dynamic ecosystem of 13 cross-functional Product-Teams spanning 4 Product-Domains, all fueled by the energy of our agile environment.

“DevOps”: a word that can mean many different things to different companies. At Trusted Shops, our Cloud Engineers have this “DevOps mindset” and are the go-to people when system management tasks get trickier than usual. Are you great at topics like Infrastructure-as-Code, CI/CD, Cloud (AWS preferred) and automation? Or maybe you have some experience but want to _become_ great at it? Then apply!

What your role’s responsibilities will include:

Provide guidance for infrastructure topics for a product team consisting of developers, PO, QA, UI/UX, Agile Coach and other supporting functions
Developing new functionality / components around the web platform and improve existing ones by supporting with your infrastructure and operations knowledge
Setting up concepts for infrastructure and implementing them in AWS via Terraform
Developing and implementing concepts for monitoring / logging in AWS CloudWatch, Instana and
Ensuring with the team that our systems are operating as intended

What your day as a Cloud Engineer (f/m/d) might look like:

Begin your day by setting up your workspace, whether it’s at home or in the office, ensuring it’s just right for a productive day ahead.
Open your personalized task manager and immerse yourself in the range of projects you’re currently tackling, from short-term tasks to major stories within larger Epics.
Gather with your team in the daily standup. If there’s not much on-going for you, feel free to switch to the weekly with your other DevOps colleagues (f/m/d).
Handle a low-prio incident. Often it’s the DLQ in our event-driven system.
Discuss the priority of upcoming maintenance with the Product Owner and provide guidance to the devs.
It’s lunchtime! Enjoy a meal at home with your significant other or join team members and colleagues in exploring nearby restaurants.
If you’re in the office, seize the opportunity to indulge in treats like Waffle Day or Health Day. Grab a freshly baked Waffle or a freshly crushed Smoothie, reenergizing you for the tasks at hand.
Roll out the latest internal Terraform modules to Testing and Stage environments to verify the expected budget impact and capacity planning.
Verify via centralized logging and the dashboards that everything is running smoothly.
Take a small-to-medium sized dev ticket in TypeScript or Java and work on it with your developer colleagues.
If you’re in the Office today? Extend your day with a refreshing moment on the Rooftop Terrace, savoring a complimentary Drink before bidding the Office adieu – because we value work-life balance.
Alternatively, this could be your monthly self-education day, free from meetings and devoted to your chosen learning and self-improvement agenda.

For this position, we’re looking for an enthusiastic, experienced self-starter. You are not afraid to dive deep into technical challenges by yourself even if it means taking a bit longer.
Keywords like event-driven cloud infrastructure, provisioning of (No)SQL databases, CIrcleCI, monitoring/alerting of technical KPIs, and maintenance and dependency updates of frontend and backend tech stacks don’t scare you.

You excel in a self-directed environment with a strong grasp of DevOps concepts, and your solutions reflect a keen awareness of cost efficiency, demonstrating familiarity with FinOps principles.

You’re a team player and can communicate well with developers, system architects, and business people alike.

Your communication skills in English are excellent, and while not mandatory, your knowledge of other languages is an added asset.
You would be working with the following Tech-Stack: AWS (S3, API Gateway, Lambda, SQS, SNS, CloudWatch, ECS, DynamoDB), PostgreSQL; Terraform/shell-scripting/yaml; JavaScript/TypeScript/Java; GitHub, CircleCI,, Instana

What we offer you

The freedom to do a really good job
New Work: work up to 100% mobile (or on-site/hybrid) within Germany and take advantage of our flexible model
One “Self Education Day” per month
30.5 days vacation
Individual training opportunities
Health Pass (free online and offline sports, fitness and health courses)
Team events (summer party, Christmas party, unit events)
An international and diverse environment – colleagues from over 40 nations who work for 13 markets in 5 offices across Europe
An unique company spirit – an open error culture, enthusiasm for good results, and giving every individual room for growth


Not sure if you are what we are looking for? Apply!

At Trusted Shops, we are interested in you as a person – whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

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