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IT Product Designer

When it comes to creating educational travel adventures that enrich the lives and fulfill the dreams of more than 100,000 people every year, there’s no organization better than Road Scholar. What’s our secret? Dedicated and talented staff who believe in our mission.

About the role…

The IT Product Designer role serves as a liaison among departmental stakeholders in order to design product concepts that balance vision, craft, speed, and business potential. Has a strong ability to untangle vague conceptual problems and determine business capabilities. Leads stakeholders to consensus to define the problems at hand and architect appropriate solutions. Translates disorganized information into a form that can drive relevant and practical solutions. Validates the implementation of the optimal solution for the needs of the business. Demonstrates problem solving skills and logical thinking.

Road Scholar offers a remote-first work environment. The compensation range for this exempt level salaried position is $82,500 – $105,000.

You will…

Lead meetings, facilitate probing discussions, and perform investigative work to untangle vague conceptual problems and determine business capabilities.
Collaborate closely with business stakeholders and information technology team to propose possible solutions and determine course of action.
Use your sharp intuition to present recommendations and solutions clearly and concisely, focusing on key points to portray the intended message or purpose.
Partner with leaders in other areas to ensure that proposed solutions align with information, technology, infrastructure, business, and security architectures.
Create clear, intuitive, and visually appealing human interfaces. You care about business needs, implications, and practicality of designs. You don’t get stuck on pretty UI or deep abstractions and can balance craft, speed, and the bottom line.
Serve as a resource throughout each phase of the development life cycle to help clarify capabilities and solution design, testing, and acceptance specifications.
Work within project deadlines, schedules, and multiple competing priorities to consistently deliver high-quality work product.
Assess the impact of new capabilities on an existing suite of complex applications and provide guidance to technical staff regarding desired functionality.

You need…

BA/BS degree or equivalent experience
5+ years of experience working in a business architect, product manager, or product designer role.
Experience with a CRM/ERP technology stack such as Salesforce or Microsoft Dynamics.
Excellent communication skills, and you enjoy partnering with business stakeholders to deliver quick, optimal system solutions.
Demonstrated ability to develop and deliver presentations to stakeholders as well as IT staff.
Clear communicator, able to produce clear definitions and documentation of project scope and requirements.
Able to work in a dynamic environment to manage competing priorities, meet agreed upon deadlines, and deliver high quality materials.
Able to interview and facilitate focused group discussions as well as work collaboratively and build consensus across the organization.
Proven experience in managing relationships with IT teams and internal stakeholders.

Why join the Road Scholar Team…

We offer competitive compensation and excellent benefits:

Medical, Dental and Vision Insurance
20 days PTO annually
Paid shutdown between Christmas and New Years!
Ability to work remote!
Paid Holidays (11)
Retirement Plan with a company match up to 5%
Identity Protection
Unlimited On-line Training thru

Learn more at

An Equal Opportunity Employer
Road Scholar values and supports individual differences and strives to create an environment that contributes to the success of both the individual and the organization. As an Equal Opportunity Employer, we consider applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, pregnancy, illness, marital or veteran status or disability or any other status protected by applicable law.

To avoid fraudulent job postings and scammers posing as Road Scholar, we request that you only apply to jobs that are posted on the Road Scholar website & when completing an application please make sure the URL is from

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