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Service Now Developer

Location: Fully remote

Duration: 12 months

Hours: 40 hours

We are accepting applications from the UK, Ireland and Netherlands Only.

Project Name

Global Development ITSM Platform (SAM) – Service Now Developer

Project description

Develop and implement robust solutions for automating ServiceNow service requests through the creation of custom workflows, forms, and APIs (Application Programming Interfaces)

roles and responsibilities

Technical development and maintaining custom workflows, catalog items in the service request module and other enhancements to improve user experience and operational efficiency.

Designing and implementing application integrations between ServiceNow and systems used in the innovative medicine R&D ecosystem.

Participate in regular technical meetings with Solution Architect / technical team weekly or ad-hoc as per operational needs.

Developing of New API

Minor release – implementing AI solutions for the platform

Development of new or update to existing API

1-4 complex Service Catalog items – depending on requirements

how to succeed

Bachelor’s degree (University degree) or equivalent education / relevant experience required

Minimum 5 years of experience as a ServiceNow Developer, with a demonstrated focus on ITSM modules.

Proven track record of successfully delivering customised solutions, system integrations, and enhancements within the ServiceNow platform.

Previous experience in the pharmaceutical or life sciences industry is a plus, but not mandatory.


This role offers a very competitive hourly rate. This contract will run for 12 months and has a chance of extension.

you are welcome here

Johnson & Johnson Innovative Medicine is working to create an inclusive environment where diverse backgrounds, perspectives, and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are.

about Johnson & Johnson Innovative Medicine

Patients inform and inspire our science-based innovations, which continue to change and save lives. Applying rigorous science and compassion, we confidently address some of the most complex diseases of our time and unlock the potential medicines of tomorrow.

Our diverse portfolio spans multiple therapeutic areas — Oncology, Immunology, Neuroscience, Cardiovascular, Pulmonary Hypertension, and Retina.

We are continuously working to develop treatments, aspiring to find cures, pioneering the path from lab to life, and championing patients every step of the way.

Janssen UK:

Janssen Ireland:

application process

We are looking to process the first round of applications within the next 2 working days.

We do not accept applications via email. The pay rate for this role will depend on how you are paid.

For the UK – This role is inside IR35

Diversity, Equity & Inclusion

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.

We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences. That is why we are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each one of our people feels that they belong and can reach their potential. No matter who they are. Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”.

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