Career Tips

26 Best Phone Interview Tips to Get a Second Interview


On the lookout for telephone interview ideas? A telephone interview is usually known as a screening interview or prescreen interview. For employers and job candidates, this gives a extra acceptable and readily accessible format for introducing the job candidate to the job alternative. It saves the employer time and job applicant time because it makes use of this session to infer whether or not the candidate is an effective match for the job early on. It’s thought-about a reasonably regular a part of the interview course of and job search course of. Passing a phone interview often means an invite to an in-person interview. And there are extra ideas than having a glass of water with you.

What’s a Telephone Interview?

At its core, it gives the employer and the job seeker a possibility to qualify one another. Then continuing to a face-to-face job interview or second interview (typically a video interview). For a possible employer or recruiter, this will save appreciable time, guaranteeing that unqualified candidates don’t attend a job interview that may not be mandatory.

A telephone interview is usually known as a “telephone display screen interview.” Beneath are a number of telephone interview tricks to put together for a telephone screening interview session.

Telephone Interview Suggestions

Finest practices for leaving a constructive first impression upon a hiring supervisor.

Telephone Interview Tip #1: Know the Interviewer

Analysis the corporate and the supervisor. Having an concept of whom the interviewer is might be helpful when interviewing. It might help within the means of beginning the preliminary phone interview in addition to serving to to make the interviewer sound extra ready. When the hiring supervisor or HR supervisor units up the interview, the interviewer’s title seems within the calendar invite. From there, a job applicant and candidate can decide who they’re interviewing for.

Instruments like LinkedIn, Twitter, and different skilled social media platforms can assist to uncover who the interviewer is. Don’t fear; this course of is not thought-about “stalking” and is mostly exhibiting constructive curiosity in studying about future colleagues and the corporate.

Utilizing these instruments, attempt to ask the next questions concerning the interviewer:

  • What are they at the moment engaged on?
  • Are they related with mutual contacts within the trade?
  • What elements of the trade are they fascinated with?
  • What elements of the corporate do they work in?
  • Who do they work with inside the corporate?
  • What latest services or products have they “launched” or labored on?
  • How would you describe their passions?
  • What are they typically fascinated with?

These questions can assist to start out the dialog and start a reference to the interviewer. Mentioning these pursuits in passing, reasonably than it sounding too confrontational. For instance, “I observed you have been a fan of [Industry Name], I really like him/her.”

Telephone Interview Tip #2: Put together Ice Breaker Questions

Ice breaker questions are nice methods to start out a dialog. It permits the interviewer and hiring supervisor to attach on a casual topic earlier than starting the dialog and telephone interview. It’s essential to ask related ice breaker questions that make the hiring supervisor really feel snug.

It’s crucial to inform the interviewer that an ice breaker query is being requested. A enjoyable but small sport that may be performed to create a connection. Ask one of many following ice breaker questions:

  • What is the first job you ever had?
  • What’s the most effective job you ever had?
  • What do you admire in a colleague?
  • What do you admire in a boss?
  • What is the worst trait in a supervisor?
  • What’s the greatest trait in a supervisor?
  • What is the longest job you have ever had?
  • What motivates you within the morning earlier than you begin work?
  • What’s an important factor for us to recollect at work?
  • What’s a joke about considered one of our clients?

Telephone Interview Tip #3: Learn the Job Description or Job Commercial

Reviewing the job commercial and job description earlier than the telephone name can put together the candidate for the interview. Contained in the job description and the job, commercials are key necessities and comfortable abilities for the place. The job description might say specific key phrases like “adaptability” or “technical abilities” to information the interview session.

As a candidate, it’s essential to discuss with job experiences that show these key abilities, traits, and core competencies. Put together work situations which are able to be shared when the interviewer asks behavioral interview questions. Behavioral interview questions start with “Inform me a few time” and must be answered by expressing a piece state of affairs. Or a piece process that wanted to be accomplished and a piece motion that the interviewee took. Then the results of that motion. The reply must be 90-seconds in size.

Telephone Interview Tip #4: Know the Firm

A hiring supervisor is prone to ask the interviewer qualifying questions that comprise references to what the corporate does or what the corporate gives. It’s useful to be aware of what the corporate aims are to be proactive within the telephone interview.

For instance, if the interviewer says, “We simply launched a brand new model to our software program.” Then the candidate can say in response, “Yeah, I simply put in it; I actually love the brand new options round photograph sharing.”

As a candidate, it’s essential to ask your self these key questions concerning the firm:

  • Who’re the founders of the corporate?
  • Who leads the corporate?
  • What does the corporate do?
  • Who’re the shoppers of the enterprise?
  • What does the enterprise present to the shoppers?
  • How would you describe the corporate aims?
  • What’s the work tradition of the enterprise?
  • What does the corporate consider in?

Telephone Interview Tip #5: Know Wage Necessities

A standard interview query through the telephone interview session is, “What are your salary expectations?” It’s greatest to have a ready reply to this query. There are two strategies for determining what your wage vary must be. The primary technique is to take your present wage vary and “give your self a elevate.” A typical elevate is round 8% of your present wage. Which means you’ll take your present wage and add 8%, which might be the vary of your wage expectations for the brand new job.

The second technique is to make use of a instrument like Payscale.com or Salary.com. Each will provide help to to see the typical wage vary for not solely the job and geography you are making use of for.

This can assist these shifting to a brand new geography. And wish to consider the price of residing and common wage as a part of their wage negotiation for the place.

You should use each strategies together as effectively. Take your present wage and be certain you do the maths to determine your relative scale within the new geography. After which add 8% to that, providing you with a variety.

Attempt to not determine on an “precise determine” as this reveals you’re not keen to be versatile on a wage supply. By exhibiting a variety, it means you’re keen to think about the complete compensation package deal as a part of your advantages and compensation.

Right here’s an instance reply to the interview query:

“I’m asking for $120,000 to $130,000. My analysis discovered that it’s the typical wage vary for this position within the space. In addition to, I’d like to offer myself an 8% elevate after I enter a brand new job. And, so I really feel like this can be a honest ask that thinks concerning the firm as a substitute of simply myself.”

Telephone Interview Tip #6: Be Someplace Quiet

A quiet place with good mobile phone reception is crucial. This fashion, there’s much less likelihood of getting to make use of the mute button on the telephone. If attending to a quiet place merely isn’t potential, use the mute button after talking, so the hiring supervisor doesn’t hear appreciable background noise. Vital background noise might be distracting for the hiring supervisor when talking. And may power the supervisor to talk louder, unnecessarily.

Telephone Interview Tip #7: Reply Inside 3 Rings

It’s thought-about enterprise etiquette (and phone etiquette) to reply the telephone name inside three rings. It’s essential to not reply the telephone name instantly, making the hiring supervisor really feel uncomfortable. Permit the telephone to ring not less than two occasions earlier than selecting it up. Keep away from making an attempt to really feel “cool” by letting the telephone ring longer than thrice.

Telephone Interview Tip #8: Reply the Name Professionally

It’s greatest to reply the telephone in an expert tone and method. When answering the telephone name, reply like this:

“Hi there, that is Sarah.” After which look ahead to the hiring supervisor to talk and begin the dialog. It would look one thing like this:

“Hi there, that is Sarah.”

“Hello Sarah, that is Josh calling from Apple, Inc about your interview. Is now nonetheless an excellent time to talk?”

“Oh hello, Josh. Sure, now is a good time to speak.”

Telephone Interview Tip #9: Let Them Interrupt You

It’s best to let a hiring manager interrupt you if they’ve questions through the interview query response. Letting the supervisor interrupt you This through the response can can help you reply the interview query with extra readability. This may be particularly useful when answering with too lengthy of responses. If the interviewer decides to leap in, allow them to.

Telephone Interview Tip #10: Write a Thank-You E mail

Writing a thank-you email after the interview is crucial. In keeping with a research carried out in 2019 by Career Builder, 57% of job seekers do not ship thank-you emails after an interview is full. A research carried out by PayScale reported that 1-in-5 hiring managers will dismiss a candidate in the event that they have not despatched a thank-you e mail after the interview. Writing a thank-you e mail is well worth the effort.

Telephone Interview Tip #11: Don’t Interrupt the Interviewer

It would seem to be an excellent concept to “leap in,” very similar to the hiring supervisor might do through the interview. But it surely’s impolite and rude to interrupt the telephone interviewer. Patiently wait till the interviewer has accomplished talking earlier than responding to the telephone dialog. The way in which the candidate carries themselves on this interview might be telling for the hiring supervisor.

Telephone Interview Tip #12: Ask Questions

Don’t be afraid to ask questions—each through the interview and on the finish of the interview. In the course of the interview, ask inquiries to make clear what the interviewer is likely to be in search of in a really perfect candidate. Or a really perfect response to the telephone interview query. Questions are good.

Inquiries to ask on the finish of the interview embrace:

  • Are you able to inform me what you personally worth concerning the firm tradition right here?
  • What are the short-term targets for the position?
  • What are the long-term targets for the position?
  • How would I be capable to apply my problem-solving abilities on this position?
  • Are you able to inform me extra about what the onboarding course of is like for this position?
  • What do you suppose the work-life stability will appear like for this position?
  • When me as a candidate, what do you suppose the group will worth essentially the most?
  • What are you most involved about relating to myself as a candidate?
  • What abilities do you are feeling each candidate ought to have on this position?
  • How would you describe your private administration model?
  • Are you able to inform me extra about what the hiring course of has been like for this position?
  • What follow-up questions would you ask for those who have been making an attempt to get employed on this position?
  • What competencies do you are feeling the group will worth essentially the most?
  • Are you able to share the long-term plans for the division or group I’ll be working with?
  • What’s the most important problem I’d face on this place?

And most significantly, ask what the following steps are.

Telephone Interview Tip #13: Don’t Be Afraid to Reschedule

If a quiet place is unavailable or interview query solutions aren’t ready for, don’t be afraid to reschedule the interview. It’s greatest to reschedule the interview reasonably than risking having a profitable telephone interview. Feeling unwell, feeling distracted, or feeling unprepared are all nice causes to reschedule. Don’t inform the hiring supervisor of those causes; reschedule the interview for an additional time.

Beneath is an e mail instance rescheduling an upcoming job interview.

E mail topic: Needing to reschedule

Hello Sarah —

I’m sorry to have to do that, however I’m going to want to reschedule our interview session that’s developing on 3/18. The rationale for rescheduling is because of sickness. I am actually not feeling effectively. And I would like to present this job interview my full consideration and full capability. I hope you do not thoughts.

Can I like to recommend lately to reschedule our interview to:

  • 3/24 between 9am and 11am.
  • 4/14 between 9am and 11am.

Thanks a lot Sarah,
Elizabeth

Be taught extra about rescheduling a job interview.

Telephone Interview Tip #14: Take it Severely

A telephone interview is like another common interview. It’s greatest to arrange upfront. Carry out a mock interview with a pal. Have an excellent sense of what is likely to be lined, together with questions concerning the resume and canopy letter included within the job utility. Or questions relating to a present job or present place.

Deal with the telephone interview prefer it’s a face-to-face interview. Gown appropriately, pay shut consideration to physique language, smile through the interview, have good posture when sitting down. Deal with the interview with respect.

Be certain that to ship a thank-you note after the interview!

Telephone Interview Tip #15: Pay attention Intently

This goes with out saying, however hear carefully. The hiring supervisor or recruiter might present insights into the perfect interview response by merely “studying between the traces.” A hiring supervisor might present extra ardour towards one interview query than one other. Making it simpler to reply and present respect to what the interviewer cares about.

Pay attention carefully, decide up on the suitable queues, and reply.

Telephone Interview Tip #16: Tempo Interview Solutions and Responses

When having ready interview solutions, job seekers’ widespread mistake is to recite the interview reply too shortly. A fantastic response to an interview query must be stated in below 90-seconds. However this doesn’t imply it must be rushed and sound unnatural.

Tempo the interview response, be sure you pause, and supply time to let the reply “sink in” for the interviewer. After which transfer onto the following interview query.

Telephone Interview Tip #17: Put together for Frequent Telephone Interview Questions

common phone interview questions

Beneath are widespread telephone interview questions and pattern solutions. These ought to assist put together a job seeker for the following telephone interview session they embark on.

Why are you leaving your present place?

Reply: I really like working with my present employer, although I’ve reached a degree the place there isn’t any extra upward mobility inside the firm. I’m trying to be part of an organization the place there’s extra upward mobility.

What have been your earlier job duties?

Reply: I used to be accountable for dealing with all of the inventive deliverables. This included graphic design, UI design, and advertising or model design. I labored cross-functionally between a number of departments to ship on their wants.

What does a typical work week appear like for you?

Reply: Originally of the week, I assess the work at hand, plan out my week, and talk with managers on their expectations. Then towards the center of the week, I start execution. And on the finish of the week, I assess the work. Then communicate with managers about their wants which are stuffed or unfilled. And plan for the next week.

Why ought to we rent you?

Reply: It seems that the position is in search of somebody who has an extended historical past of driving success in a gross sales position. I’ve elevated internet revenues by greater than 23% all through my gross sales profession throughout all of my positions.

How do you consider success?

Reply: It will depend on the situation. For a group evaluation, it may very well be the morale of the division. For quantitative assessments, it may very well be uncooked details and figures.

How may you have got improved your profession progress?

Reply: I could have made extra errors earlier on and discovered from these errors. Taking dangers early on may have uncovered me to extra alternatives.

How would your coworkers describe you?

Reply: They’d describe me as an lively listener and somebody who cares concerning the firm.

What qualities do you search for in a supervisor or boss?

Reply: I search for an empathetic listener who facilitates the group’s wants.

Questions like these can assist decide a candidate’s motivations and wishes. A standard interview query is “why do you want to work here?” — it’s greatest to not have a response like, “that is my dream job.” Reasonably, a focused response like the next:

Pattern reply: I learn a write-up just a few months again in your firm’s outreach inside the local people. Giving again and volunteering is a crucial a part of my very own private core values. And I keep in mind feeling pleased that an organization values this group as a lot as I do. That happiness grew after I noticed there was a job place opening in my discipline right here. I’d actually get pleasure from coming to work every day. With the information that I’m serving to to make a distinction locally by means of my work on this place.

Or one other pattern reply can be the next.

Pattern reply: This firm has the popularity of being one of many main companies within the trade and on this state. And with fairly an inventory of spectacular clients in addition to a notoriously excessive buyer satisfaction charge. Your companions are frequent audio system at nationwide conferences on this trade. And they’re advocating for options and adjustments for the kind of merchandise you make. These are indicators that this firm is a frontrunner, not a follower, in any sense. With my background on this trade, I am very fascinated with altering the trade. And really feel like I can try this by being part of this enterprise.

Telephone Interview Tip #18: Learn the Resume and Cowl Letter

This might sound counterintuitive to the candidate, however it’s essential to learn the duvet letter and resume submitted to the interviewer and the corporate. Bear in mind, the interviewer is likely to be studying the resume and canopy letter in entrance of them. As they reference elements of the resume and the duvet letter, it’s greatest to have those self same recordsdata printed out. Or pulled up on the pc to discuss with what the hiring supervisor is studying or seeing.

For instance, if the hiring supervisor asks, “Are you able to inform me extra about your final job at XYZ Firm?” Referring to what bullet factors have been listed on the resume might be a good way to verify the interview reply follows the story. The story that’s being instructed by means of the duvet letter and resume.

Telephone Interview Tip #19: Think about Worst-Case Situations

A state of affairs like a telephone working out of battery or having somebody interrupt the interview. And even merely having any distraction and dropping focus. Consider these kind of situations and be certain they’re ready for. Cost the mobile phone getting used for the telephone interview. And be certain the interviewer calls on the acceptable time.

Telephone Interview Tip #20: Affirm the Telephone Interview

A day earlier than the telephone interview, it’s greatest to ship an e mail reply to the calendar invite. Or e mail the hiring supervisor or HR supervisor who schedules the decision. E mail and ensure the appointment on the next day. It will be sure that the occasions are right and everybody is ready for the interview.

Telephone Interview Tip #21: Have a Good Voicemail Message

There are occasions when a low mobile phone sign can instantly ship a caller to voicemail. On this occasion, it’s greatest to verify the voicemail is skilled. Think about saying one thing like the next within the voicemail:

“Hello, you’ve reached the voicemail field of [Your Name]. I apologize for lacking your name. If you happen to may please depart me an in depth voice message, I can return your name as quickly as potential. Moreover, you’ll be able to attain me at my e mail tackle of [Email Address].”

Telephone Interview Tip #22: Have Pleasure in Your Voice

This sounds easy, however the final tip is to be excited concerning the alternative. Ardour is a crucial a part of the job interview course of. Jared Brox describes, “Passionate workers are engaged workers. They consider within the work they do and have a vested curiosity of their firm’s success. And, they know their contributions assist drive that success. Passionate workers work relentlessly towards their targets. Not simply to dwell as much as firm expectations, but additionally to their very own excessive requirements of non-public achievement.”

Telephone Interview Tip #23: Take Notes

Taking notes through the name might be helpful. These notes might be referred to on the finish of the decision, guaranteeing that any questions requested for the interviewer are related and useful. Or help in writing a personalized and tailor-made thank-you observe to the interviewer. Writing notes assists in remembering key elements of the interview for the job candidate. And may help in active-listening.

Telephone Interview Tip #24: E mail the Interviewer if Late

It is common for a telephone interviewer to be late for the interview. If that is the case, e mail the interviewer’s contact info on the calendar invite supplied by the HR supervisor or recruiter. The e-mail ought to say:

“Hello Jeff, following up right here about our telephone interview session that was scheduled right now. Is now nonetheless an excellent time to talk? My contact info is [Cell Phone]. I am obtainable to talk when prepared. Thanks a lot, Jeff!”

Telephone Interview Tip #25: Ask to Interview Once more

It would sound easy, however whereas on the telephone with the interviewer, ask to maneuver onto the second spherical of interviews. Right here is how this is likely to be performed, “Josh, I’ve actually loved this dialog. And I am excited and thrilled to listen to about this chance. I’d love to maneuver onto the following spherical of interviews. Please let me know what I can do to make that occur!”

Telephone Interview Tip #26: Put together Accomplishments to Share

Like in another interview, coming ready with work accomplishments can assist the interviewer. And whereas it is potential to combine these accomplishments into the preliminary introduction through the telephone name. It is helpful to have these accomplishments written down on a chunk of paper and reference them at leisure. When the second strikes, the place an interview query looks like it would profit from sharing a piece accomplishment, embrace it. After which cross it off the listing.

Assets

Frequent Job Seeker FAQ’s

Frequent questions requested by job seekers relating to telephone interviews.

Is a telephone interview an excellent signal?

A telephone interview is a good signal. It signifies that your cowl letter and resume have handed by means of the Applicant Monitoring System and {that a} supervisor learn your job utility property. It is step one towards having an in-person interview, which is nearer to receiving a job supply.

How lengthy ought to a telephone interview final?

A telephone interview ought to final not less than 20 minutes. And go not more than half-hour. If the interview is shorter than 20 minutes, this may very well be n signal that the interviewer felt you were not an excellent match.

How do telephone interviews and face-to-face interviews differ?

The one noticeable distinction as a candidate is the forms of questions requested. A telephone interview is extra appropriate for asking high-level questions reasonably than asking detailed or nuanced questions. For instance, when interviewing for a software program engineering position, the interviewer will ask about programming philosophy reasonably than asking questions on code. Asking detailed questions or nuanced questions can require a whiteboard to share sure concepts or views. Regarding the chemistry of the interview, a telephone interview and a face-to-face interview differ little or no.

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